Claims management
the way it should be.

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Alternative Service Concepts, LLC (ASC) is a full-service third-party workers' compensation, property and liability claims administrator.

Why choose us?

Loyalty

We recognize that our employees and clients are stakeholders in our company, having entered into a business relationship with us. Working together to renew that relationship daily is what loyalty means to us.

Integrity

Operating within the confines of the law and the regulations of our business is a given, but we hold ourselves to a higher standard. Integrity to us means doing the right thing all the time: by our employees, by our clients, by our vendor partners.

Flexibility

Our clients need a Third Party Administrator partner that will conform to their own individual needs. We develop pricing and service models wrapped around the unique needs of each of our clients.

Expertise

Understanding the technical nature of administering claims is a given. We apply our expertise by developing a thorough understanding of the risks associated with your business. Applying our expertise to mitigate your overall risk is what we do.

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Best Places to Work in Insurance equals high employee retention. High employee retention equals a consistent, high level of service for our clients. Consistent service equals excellent outcomes which equals satisfied clients!

Testimonials

"
Just a note on a recent quarterly claim review we just had with the Plano City attorney on selected claims. I wanted to advise you what a great job the dedicated adjusters did preparing and presenting at the meeting. We had not had a meeting with the City attorney for some years and there was some trepidation on what the expectations might be. The review went great and the dedicated claim adjusters prepared and responded to all questions. The meeting was very quick and without incident. I was very pleased with the outcome and in the preparation of ASC's staff.

This is just another example of why we renewed our contract with ASC this year. We appreciated their hard work. Not just in the general liability area, but in the handling of our workers' compensation claims; our dedicated workers' compensation claim adjuster does a great job for the City and we are glad he is part of the team. I know that all City employees who deal with the ASC team have been treated with respect and have voiced their appreciation on more than one occasion. Job well done ASC!!!
" - The City of Plano, Texas

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