TPA Claims Management Team
The most important component of a third party administrator is its personnel.
It is the individual efforts of people that make great things happen!
ASC’s seasoned professionals possess the expertise required to support your sophisticated workers' compensation, property or liability claims management program. Our success is directly attributable to our staff's ability to understand your unique needs and to apply their experience to reach the most effective solutions for your organization.
We further ensure our success by hiring only experienced claims professionals. Our adjusters must have a minimum of five years of experience, our claims supervisors average fifteen years of experience, and our management team members average twenty-five years of experience.
ASC continually monitors adjuster caseloads to ensure adherence to quality standards and compliance with contractual requirements through a monthly process which tracks new claim assignments, file activity and closing ratios.
Although the size of the team will vary depending on your specific needs, a typical team consists of:
Each ASC staff member is required to affirm and exercise a personal commitment to quality. We believe it is important for our claims management personnel to remain well informed and current on new industry developments. These individuals maintain their proficiency through ongoing training and participation in industry and professional groups.
The corporation assumes the cost of work-related courses and professional designations. Employees are recognized and rewarded for their achievements.
Complementing the corporation’s commitment to continuing education, ASC's quality and professional standards staff conducts training several times annually to ensure the claims staff remains current on changes in legislation or claims techniques. Training is also outsourced when appropriate.
This combination of continuing education and professional involvement keeps our staff current on the latest advances in technology and procedures.
Equal Employment Opportunity
ASC is a leader among third party administrators. As such, we are committed to an aggressive affirmative action program. It is our policy to hire the most qualified personnel without regard to age, race, creed, color, national origin, physical or mental handicap (unrelated to ability to perform required duties with reasonable accommodation), sex, religion, political affiliation, or any other non-merit factors and to offer to all personnel equality of employment and a work environment free from any sort of discrimination.